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Billing & Payments
Information about payment options and billing-related questions
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What payment methods do you accept?
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Can I buy tokens if I do not have a credit/debit card?
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Are there recurring fees?
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Do you accept PayPal as a payment method?
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How does a SoulCams transaction appear on my credit card statement?
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My card is ‘Expired’… What to do now?
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My card is ‘Declined by the Bank’. Why is that?
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Who do I contact if I would like to discuss my billing?
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Why haven’t I received an email sales confirmation/receipt?
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The dates of the charges on my bank statement do not match my purchases. Why?
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I have a question not answered in the Billing FAQ! What should I do?
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I exceeded my purchase limit. What to do?
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How can I get free tokens?
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Billing Support