Please contact us here, we will get back to you shortly:  https://help.soulcams.com/knowledge-base/contact-support/

We have not migrated any payout-related information from your old account to the new one. Please set it again and make sure that all details are accurate. You can provide all your payout-related information in your studio account at menu: ‘Settings’ / Payout: https://www.soulcams.com/en/settings/payout Please provide your payment method, desired…

Each of your studio model has a unique member referral URL. They need to use that unique member referral URL to invite members to SoulCams. They can find their referral link in their account at menu ‘Referral’. More information on how the member referral system works: https://help.soulcams.com/knowledge-base/how-to-refer-members-to-soulcams/

Please read it here: https://help.soulcams.com/knowledge-base/how-can-i-view-the-statistics-for-a-specific-model/

Please see it here: https://help.soulcams.com/knowledge-base/how-can-i-check-the-statistics-for-all-of-my-models/

Only those members were migrated to the new site who logged into their accounts after 1 January, 2024; were in ‘open’ status (so excluding those with closed status upon request and so on) and had at least one transaction since 1 January, 2024. If there were members referred by your…

Please see it here: https://help.soulcams.com/knowledge-base/how-can-i-tell-if-a-model-signed-up-under-my-studio/

Compared to the old site, you do not register new models directly from your studio account. You as a studio have a unique model invite link. You need to use that link to register new models. As soon as the registration is made, you can see the model account status…

Any pending balance on your account has been transferred to the new account with description: ‘Carry over’ at 27 February, 2025. You can find it in your studio account at menu ‘My earnings’ after selecting a date where feb 27 is included: https://www.soulcams.com/en/statistics

We migrated only those models to the new site who were online after 1 January, 2023. Models who did not come online at all after 1 January, 2023 were not migrated