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Contact us

Would you like to report a bug/issue? Check out the Reported bugs and site issues that we already know about page first.
If you found a new bug and it is not on the list, please send us a report here.

Send us a message

You can use the following form to contact our Support Team. We will respond within a few hours. Please compose your message in English.

Your SoulCams username if you are registered with us yet
Email address associated with your SoulCams account
Drag & Drop Files, Choose Files to Upload You can upload up to 3 files.
You can share any files with us here (up to 3 files where one file is no bigger than 10 MB).

Direct email contact

You can also contact us by sending a direct email. Please always send your question from your registered email address (if you already have an account with us)

Main Support contact: [email protected]

Request / Report forms

Updated on December 7, 2025
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