Internet connection
The bigger the better. Make sure you have an upload speed of minimum 4 Mbit/sec. Anything higher than that is better. NOTE: most internet providers specify download- and upload speeds separately. A higher download speed is great if you are watching movies or downloading applications. If you are streaming live content or use a video chat app, that uses your upload speed. It’s important, that you understand the difference and that you aim for higher upload speeds. Download and upload speeds specified by your internet provider are theoretical maximum speeds. You should check your available speed from time to time to see, how much is really available for you. You can do this by using services like speedtest.net.
Your network
Use a proper router. You can connect your computer with cable (LAN) or wirelessly via WIFI (WLAN). Use a cable if you can for stability and – in some cases – to achieve higher speed. WIFI is also good, but to make use of high speed internet, you will need a router supporting 5Ghz frequency. Just look at the box of your router, it should be written there.
A wireless connection, as WiFi, uses radio waves to communicate with your devices. It’s all good, when your router and computer are in the same room, but walls and floors will weaken the signal.
Some great routers: Netgear, ASUS, D-Link, TP-Link, AWM Fritz!Box, Google WiFi
Desktop PC / Laptop / Notebook
Processor (CPU): Intel Core i5 or i7, or equivalent AMD processors (Ryzen, X64, etc.) Any systems manufactured in the last 6 years should function. Memory (RAM): a minimum of 8 Gbyte RAM, but the more memory the better Video card (GPU): Any recent video cards with support for DirectX 11/12 or OpenGL
Webcams and Splitters (if needed)
List of recommended cameras: https://help.soulcams.com/knowledge-base/what-are-the-recommended-cameras/
List of recommended splitters: https://help.soulcams.com/knowledge-base/what-are-the-recommended-splitter-software/
Hints and Tips
Turn off all other applications which use your Internet connection (such as messengers, YouTube, torrents, etc.). If you need to use a camera splitter we recommend SplitCam as a camera splitter software which you may download here: https://splitcamera.com. We recommend wired, as opposed to wireless Internet connections, to avoid any data loss and delays. If your download speed is less than 2Mb/sec and/or upload speed is less than 1024 Kb/sec, then please call your Internet service provider for more information. Most likely you’ll have to upgrade your Internet connection.