This is a common issue usually caused by connection problems. If the video quality is poor, try these methods:
- First, close all your browser windows and restart your computer. Ensure your web browser is up-to-date; if not, update it. Use Google Chrome or Firefox for better results. Avoid running other programs or streaming sites like YouTube in the background.
- If the video quality doesn’t improve, unplug your modem or router for a minute, then plug it back in and restart your computer. Deleting cookies and clearing your browser’s cache can also help.
- For a more stable connection, use a cable instead of relying on Wi-Fi or mobile internet. Finally, scan your computer for viruses. Keep in mind that the quality of the video also depends on the model’s internet connection.