The video quality is poor. What can I do?

This is a common issue usually caused by connection problems. If the video quality is poor, try these methods:

1. First, close all your browser windows and restart your computer. Ensure your web browser is up-to-date; if not, update it. Use Google Chrome or Firefox for better results. Avoid running other programs or streaming sites like YouTube in the background.
2. If the video quality doesn’t improve, unplug your modem or router for a minute, then plug it back in and restart your computer. Deleting cookies and clearing your browser’s cache can also help.
3. For a more stable connection, use a cable instead of relying on Wi-Fi or mobile internet. Finally, scan your computer for viruses. Keep in mind that the quality of the video also depends on the model’s internet connection.