Billing Support

SoulCams Direct Billing ~Shift4

(Visa, VPay, MasterCard, Maestro)

If you have issues with identifying transaction(s) on your credit card or you have any questions about your transaction(s), you can always reach us at support@soulcams.com. Our Customer Support Team will help you with billing-related questions.

Note: The charge(s) will appear on your credit card statement as payment to FLS Media, Germany

email: support@soulcams.com

Epoch members

(Visa, Mastercard, Diner’s Club, Discover, JCB and Maestro)

Note: The charge(s) will appear on your credit card statement as payment to FSMEDIA

Billing support: https://epoch.com/billing_support

Email: billing@epoch.com

Phone Toll Free: +1 800 893 8871

Phone Worldwide: +1 310 664 5810

SegPay members

(Visa, Mastercard, Diner’s Club, Discover, JCB and Maestro)

Note: The charge(s) will appear on your credit card statement as payment to FLSMEDIA

The quickest way to resolve any billing issue or cancel a membership is to contact Segpay’s customer service department, before your bank or card company. SegPay is available 24/7 to assist you. If you have any questions or concerns regarding a purchase, please feel free to contact SegPay customer support department in one of the following ways:

Billing support: http://cs.segpay.com/

• Via Online: http://cs.segpay.com
• Via Email: help@segpay.com
• Via Chat: http://segpaychat.com
• Via Phone (US and Canada): 866-450-4000
• Direct Phone: +1-954-414-1610

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For the most frequently asked billing-related questions, please check: https://help.soulcams.com/article-categories/billing-payments/ or Contact us and we get back to you shortly.